Terms of Use
These terms cover your use of GrailTrakr: the website at grailtrakr.com, the web app and the GrailTrakr Chrome extension. By creating an account or using the extension, you agree to them. Please read them with our Privacy Policy, which explains how we handle your information.
The short version: GrailTrakr helps you find and judge listings. It does not buy, sell or appraise anything, and every purchase decision is yours. You use your own marketplace and price service accounts, so their rules apply to you too.
Who we are
GrailTrakr is an independent service based in Alberta, Canada. In these terms, “we” and “us” mean GrailTrakr, and “you” means the person using it. Questions go to support@grailtrakr.com.
Who can use GrailTrakr
You must be at least 18, or the age of majority where you live if that is higher. Each account is for one person. You agree to give us a real email address you control and to keep your account information accurate.
The beta
GrailTrakr is in an invite only beta. Access codes are personal to the person they were given to and may not be sold or shared publicly. During the beta, features may change, move or be removed, and the service may be unavailable at times while we work on it. We will tell you before the beta ends and before any charge applies to you.
Your account
You sign in with one-time codes sent to your email, so keeping that inbox secure keeps your account secure. You may connect the extension in up to two of your own browsers. Do not share your account or let anyone else use it. Tell us at support@grailtrakr.com if you think someone else has access.
How GrailTrakr works with other sites
The extension runs in your own Chrome. It opens marketplace searches and price service pages in a background window using the logins already in your browser, reads the listing and sales details on those pages, and saves the results to your account. It never messages sellers, makes offers or buys anything. eBay listings are found by our servers through eBay's official API, with no eBay login, and every purchase still happens on eBay between you and the seller.
Because the extension acts in your browser with your accounts, you are responsible for following the terms of the sites you use with it, including Facebook, GPA Analysis and GoCollect. Those sites may change, limit or block access at any time, which can affect what GrailTrakr finds.
GrailTrakr is not affiliated with, endorsed by or sponsored by Meta, Facebook, eBay, GPA Analysis, GoCollect, CGC, CBCS, PGX or any other marketplace, price service, grading company or publisher we mention. Their names and marks belong to their owners and are used only to describe what GrailTrakr works with.
Information, not advice
Fair market values, last sales, ratios and deal flags are estimates built from third-party sales data and from what sellers write in their listings. They can be wrong, out of date or incomplete. A listing can be misread, a grade can appear only in a photo, a book can be a reprint, a facsimile or restored, and a slab can carry a Qualified, Signature or other label that changes its value.
GrailTrakr is not an appraisal, a grading service or financial advice. Check every listing, photo, grade, label and seller yourself before you buy.
Buying and selling
Any purchase you make happens between you and the seller, on the seller's platform and under that platform's rules. We are not part of the sale and do not hold money, items or disputes. We are not responsible for sellers, their listings, the condition or authenticity of items, shipping, payment, fraud or anything else about a transaction.
Using GrailTrakr fairly
Please do not:
- copy, scrape, resell or redistribute GrailTrakr data or the service itself
- reverse engineer, modify or interfere with the website, the extension or our systems
- use automation against GrailTrakr, or try to get around plan limits, access codes or security
- use GrailTrakr to harass sellers or anyone else, or for anything unlawful
- use another person's account or access code
Your content
Your grails, notes and edits belong to you. You give us permission to store and process them only to run GrailTrakr for you, as described in our Privacy Policy. If you send us ideas or feedback, we may use them to improve GrailTrakr without owing you anything.
Our service
GrailTrakr, its name, symbol, website, app and extension belong to us. We give you a personal, non-transferable licence to use them for your own collecting while your account is open. The extension is also subject to the Chrome Web Store terms.
Plans and billing
GrailTrakr is free during the beta. When paid plans start, we will show the price, billing period and any taxes before you agree to pay, and the following applies:
- Plans renew automatically each month or year until you cancel.
- You can cancel any time in Settings. Your plan stays active until the end of the period you paid for.
- Payments are not refunded for partial periods, except where the law requires it.
- We will tell you at least 30 days before a price change applies to your plan, and you can cancel before it does.
- Plan limits, such as the number of grails, apply as described on the pricing page.
Changes to GrailTrakr and these terms
GrailTrakr will change as we build it. We may add, change or remove features, marketplaces and connectors. If we change these terms in a way that matters, we will update the date above and email you at least 14 days before the change takes effect. If you keep using GrailTrakr after that, the new terms apply. If you do not agree, you can delete your account.
Ending your account
You can delete your account any time in Settings. We may suspend or close an account that breaks these terms, puts other people or the service at risk, or that we are required to close by law. Where it is reasonable, we will tell you why first. When an account is deleted, its data is removed as described in our Privacy Policy.
No guarantees
GrailTrakr is provided as is and as available. To the extent the law allows, we do not promise that it will always be available, find every listing, or that its information will be accurate or complete.
Limits on our liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost deals, or losses from purchases you make or do not make. Our total liability for any claim about GrailTrakr is limited to the greater of the amount you paid us in the 12 months before the claim and US$50. Nothing in these terms limits liability that cannot be limited by law, or takes away rights you have under consumer protection law where you live.
Law and disputes
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. If a dispute comes up, please email us first so we can try to sort it out. Otherwise, disputes go to the courts of Alberta, unless the consumer law where you live gives you the right to bring them closer to home.
General
These terms and our Privacy Policy are the whole agreement between you and us about GrailTrakr. If any part is found unenforceable, the rest still applies. If we do not enforce a term right away, we can still enforce it later. You may not transfer your account or these terms. We may transfer them if GrailTrakr is sold or merged, and we would tell you first.